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Free Upgrades and Technical Support

At GeoFrameworks, we work hard to ensure that developers are never stuck having to pay just to answer a quick question. All of our components include free email and phone support for two years, and also free software updates! For clients needing a higher grade of real-time support, we offer one-year support contracts which let you access our software development team via Windows Live Messenger and Yahoo Messenger. Clients love this feature because complex technical questions can be answered in seconds.

Free Updates for all Minor Versions

Purchasing a license to any of our components automatically entitles you to free minor updates. A "minor" update is any update in which the major version number stays the same. In other words, if you purchase a license to GIS.NET version 3.0, you'll be entitled to free updates from version 3.1 through 3.999. With this approach, developers can be confident that they'll be able to get bug fixes and other improvements without the hassle of purchasing upgrades.

Free Technical Support

Developers like being able to access our technical support staff at any time, even a year after their original purpose. We have a casual approach to providing support: as long as developers use our live chat system strictly for questions related to our software, we will make ourselves available with no restrictions.